Privacy Policy
Effective 11/01/2003
LoanBanx takes your privacy seriously by maintaining the latest encryption technology to ensure the safety of your personal information, which we never pass on to third parties without your consent. Please read the following privacy policy to learn more about our position concerning your personal information and the measures we take to protect it.
Personal Information Usage
Information collected: E-mail address and postal/zip code when registering. LoanBanx offers registration for newsletters and special offers, both internal and external. To ensure your privacy, this data is captured and managed in our data warehouse system and is accessed only by those thoroughly trained in the management and security of personal information. The information gathered is used so that you only receive offers of interest to you. If you do not wish to receive future e-mails from us, please let us know by sending an e-mail to info@LoanBanx.com
Tell A Friend
Information collected: E-mail address, postal code/zip code, first and last name. This information is used to send a one-time e-mail notification inviting your friends to use LoanBanx.
Customer Care
Infomation collected: E-mail address, postal code/zip code, first name, last name. This information is used to find a solution to your problem and/or to answer your question(s).
Customer Tracking: Cookies
LoanBanx generally uses "cookies" to assist with customer tracking. Customer tracking (or "click-stream") data is used to optimize your experience by learning whether or not you successfully used LoanBanx. None of the data listed above is individually identifiable information; it will never be sold to third parties.
Site Tools
We gather information from our online calculators, lookup tools, etc., to analyze the effectiveness of our site, product offerings, and marketing. None of this information is sold or shared with third parties except in aggregate, such as broad demographics, etc.
Survey
We occasionally ask our users to participate in surveys to help us better determine ways of meeting your needs. This information will only be used for the purpose of the survey, and will not be sold to others or used to market in any way.
Third Party Links
When you sign-up for services on sites to which LoanBanx provides links, keep in mind you will be interacting with a third party that operates under its own privacy and security policies.
Sharing
Your information is never shared with third parties unless you "opt-in" to have such information shared. If we are given your express permission, we will periodically make your information available to reputable organizations whose products or services we think you might find valuable. If you wish to prevent the transfer of your information to such companies, please let us know by sending an e-mail to info@LoanBanx.com
Accessing, Reviewing & Updating Your Information and Opting Out
When registering, you must specifically "opt-in" to have your information shared with third parties. Therefore, you can visit LoanBanx without receiving follow-up marketing materials.
If you no longer wish to receive our newsletter or promotional offers, you may "opt-out" of receiving these communications by replying to an e-mail and typing "unsubscribe" in the subject line, or you can e-mail us directly at info@LoanBanx.com (Our database is updated twice monthly.)
Third Party Ad Servers
We may use third-party advertising companies to serve tracking pixels on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Notification of Changes
If there is a change to our information usage practices that affect your personally identifiable information, we will notify you by e-mail of the relevant changes. We will also post policy changes to LoanBanx so that you can choose to opt out of these new uses.
Security
LoanBanx.com uses SSL-encryption technologies when transferring and receiving consumer data on the site. Only employees who need the information to perform a specific job (for example, a customer care representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
E-mail Links
LoanBanx uses e-mail links located on the "contact us" page to allow you to contact us directly with any questions or comments you may have. We read every message and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on LoanBanx
Contact Us
If you have any privacy questions, or feel LoanBanx is not following its stated information policy, you may contact us at:
LoanBanx
200 North Service Rd. W.
Unit 1, Suite 434
Oakville, Ontario
Canada L6M 2Y1
info@LoanBanx.com
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